Pop-Ups Won’t Stop – Start Here
If pop-ups won’t stop appearing on your computer, even when you are on trusted websites, this guide will help you fix the problem. Constant pop-ups are usually caused by browser hijackers, adware, or unwanted extensions, and in most cases they can be removed for free.
Why Pop-Ups Won’t Stop Appearing
When people say pop-ups won’t stop, the cause is almost always one of the following:
- A malicious browser extension
- A hijacked homepage or search engine
- Notification permissions given to a dodgy website
- Adware installed with another program
The good news is that you rarely need paid software to fix this.
Step 1: Close the Pop-Up Safely (Do Not Click Inside It)
If pop-ups won’t stop, never click buttons inside the pop-up such as “Allow”, “Fix Now”, or “Close”.
Do this instead:
- Press ALT + F4 to close the window
- If it won’t close, press CTRL + SHIFT + ESC
- Open Task Manager
- Select your browser (Chrome or Edge)
- Click End task
This prevents the pop-up from installing more malware.
Step 2: Do Not Restore Previous Browser Tabs
When you reopen your browser, you may be asked to restore previous tabs.
If pop-ups won’t stop, always choose:
- “No”
- “Don’t restore”
- “Start fresh”
Restoring tabs often reloads the same malicious page.
Step 3: Remove Suspicious Browser Extensions
Unwanted extensions are the most common reason pop-ups won’t stop.
For Chrome:
- Open Chrome
- Click the three dots → Extensions → Manage Extensions
- Remove anything you don’t recognise
For Edge:
- Open Edge
- Click the three dots → Extensions
- Remove unknown extensions
If you’re unsure, disable the extension first. If nothing breaks, remove it.
Step 4: Reset Browser Settings to Default
If pop-ups won’t stop after removing extensions, reset the browser.
For Chrome:
- Settings → Reset settings
- Restore settings to their original defaults
For Edge:
- Settings → Reset settings
- Restore settings to default values
This resets the homepage, search engine, and startup behaviour.
Step 5: Remove Notification Permissions From Rogue Websites
Many users don’t realise that pop-ups won’t stop because they accidentally allowed notifications.
For Chrome:
- Settings → Privacy and security
- Site settings → Notifications
- Remove or block any sites you don’t recognise
For Edge:
- Settings → Cookies and site permissions
- Notifications
- Remove suspicious websites
This alone fixes the issue for many people.
Step 6: Check for Adware Installed on Your PC
If pop-ups won’t stop, the problem may not be the browser itself.
Check installed programs:
- Start → Settings → Apps → Installed Apps
- Sort by Install Date
- Look for toolbars, “helpers”, or unknown apps
- Uninstall anything suspicious
Restart your PC after removing programs.
Step 7: Run a Free Malware and Adware Scan
To fully fix the issue when pop-ups won’t stop, run a full scan.
Recommended approach:
- Run Windows Security full scan
- Run one additional free malware scanner
- Remove or quarantine anything found
This clears hidden adware that browsers can’t remove alone.
Step 8: Check Your Browser Home Page and Search Engine
Some hijackers reset settings after every restart.
Check:
- Homepage setting
- Startup pages
- Default search engine
Set them back to Google, Bing, or another trusted provider.
Step 9: Restart and Test the Browser
After completing all steps:
- Restart your PC
- Open your browser
- Visit a trusted website
If pop-ups won’t stop, there may be deeper malware on the system.
What to Do If Pop-Ups Still Won’t Stop
If the problem continues after all steps:
- Follow the full cleanup guide from Post 2 again
- Scan in Safe Mode
- Consider professional help if this is a work or business PC
Persistent pop-ups often indicate deeper system-level malware.






